Kolkata Detective Agency

Terms And Condition

Please read these terms and conditions carefully before using our service.

Interpretations and definitions

Interpretation

The following conditions define the meanings of words with the initial letter capitalized: The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Acknowledgment

These terms and conditions govern your use of this service and your agreement with the company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the service.

You must accept and comply with these Terms and Conditions in order to access and use the service. These Terms and Conditions apply to all visitors, users, and others who access or use the service.

You accept these Terms and Conditions by accessing or using the service. If these Terms and Conditions conflict with your beliefs, you cannot use the service.

You represent that you are over the age of 18. The company does not permit those under 18 to use the service.

You must accept and comply with the company’s privacy policy in order to access and use the service. Our Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your personal information during your use of the application or website. It also informs you about your privacy rights and the legal protections available. Please read our privacy policy carefully before using our service.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation, if You breach these Terms and Conditions.

Governing Law

The laws of the country, excluding its conflicts of law rules, shall govern these terms and your use of the service. Your use of the application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If you have any concern or dispute about the service, you agree to try to resolve it informally by contacting the company.

For European Union (EU) users

European Union consumers benefit from mandatory laws in their home countries.

United States Legal Compliance

You affirm and guarantee that (i) you do not reside in a country under embargo or designated as a “terrorist-supporting” country by the United States government, and (ii) you are not on any list of prohibited or restricted parties.

Refund Policy

At Backdoor detective, we strive to provide the highest level of service and customer satisfaction. Our refund policy is designed to ensure fairness and transparency.

Consultation Fees:

All initial consultation fees are non-refundable. This fee covers the time and expertise provided by our detectives during the consultation process. Payment rule is 50% advance before starting work and remaining 50% after completion of work.

Service Fees:

Once an investigation service has been initiated and agreed upon, a portion of the service fee becomes non-refundable to cover preliminary expenses such as research, travel, and administrative costs. The non-refundable portion will be clearly outlined in your service agreement.

Cancellation Policy:

If you wish to cancel the service after it has commenced, you must notify us in writing. Refunds for the remaining balance will be pro-rated based on the amount of work completed up to the point of cancellation. Detailed records of the work performed will be provided upon request.

Unresolved Cases:

In the event that we are unable to complete the investigation due to unforeseen circumstances beyond our control, a partial refund may be issued based on the amount of work completed and resources expended.

Client Satisfaction:

If you are dissatisfied with our service, please contact us immediately. We are committed to resolving any issues and will consider refunds on a case-by-case basis to ensure fair treatment.

For any questions or concerns regarding our refund policy, please contact our customer service department at avenger@avengerdetective.com